Policies

Purchasing and Shipping Policies 
We reserve the right to limit quantities purchased, so as not to completely deplete our inventory.
International Customers
We are unable to shipped sealed Wizards Products Oversea's. We don't make the rules, We just follow them. We advise that any order over $100 dollars should have insurance Purchased and use a shipping service that you can Track to your doorstep.

USPS: If you chose USPS as your shipping option please be aware that we do NOT guarantee the arrival of your package. About 1 in 5,000 packages are lost by the United States Postal Service, and many more packages experience delays in delivery for whatever reason. We do however 100% guarantee that each order is packaged and shipped promptly.

In Store Pick up

For Local Customers, we offer in store pick ups.

To do this, when going through checkout; select USPS ( First Class Mail )

& Enter in the coupon code : INSTOREPICKUP

This will then discount you shipping cost. All orders made this way need to be picked up within 3 days, unless you contact us and receive a responce agreeing to the delay.

Odrers not picked up will be canceled.

 

Return Policy
You may return most new, unopened items sold and fulfilled by XtremeGamesOnline.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

Check OR

Money Order

Store Credit Balance
(to request a check,email us)

1 business day

Your Privacy
XtremeGamesOnline is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

 

How does XtremeGamesOnline protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will XtremeGamesOnline disclose the information it collects to outside parties?
XtremeGamesOnline does not sell, trade, or rent your personal information to others. XtremeGamesOnline may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

XtremeGamesOnline may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of XtremeGamesOnline, our users, or others.

In Summary
XtremeGamesOnline is committed to protecting your privacy. We use the information we collect on the site to make shopping at XtremeGamesOnline.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by XtremeGamesOnline, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

XtremeGamesOnline also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and XtremeGamesOnline has no control or influence over their policies. Please check the policies of each site you visit for specific information. XtremeGamesOnline cannot be held liable for damage or misdoings of other sites linked or otherwise.

Questions and Feedback
If you have any questions or feedback related to our Policies, please email us at Sales@XtremeGamesonline.com

Thank you for shopping at XtremeGamesOnline.com!